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Call Forwarding
Aspire Software Manual Features ◆ 153
Call Forwarding
Description
Call Forwarding permits an extension user to redirect their calls to another extension. Call For-
warding ensures that the user’s calls are covered when they are away from their work area. The
types of Call Forwarding are:
● Call Forwarding when Busy or Not Answered
Calls to the extension forward when busy or not answered.
● Call Forwarding Immediate
All calls forward immediately to the destination, and only the destination rings.
● Call Forwarding with Both Ringing
All calls forward immediately to the destination, and both the destination and the forwarded
extension ring (not for Voice Mail).
● Call Forwarding when Unanswered
Calls forward only if they are unanswered (Ring No Answer).
● Call Forwarding Follow Me
Refer to Call Forwarding with Follow Me (page 169) for more.
● Personal Answering Machine Emulation
Allows the extension to emulate an answering machine. Refer to “Voice Mail” for more.
Call Forwarding will reroute calls ringing an extension, including calls transferred from another
extension. The extension user must enable Call Forwarding from their phone. To redirect calls
while a user is at another phone, use “Call Forwarding with Follow Me”. A periodic VRS
announcement may remind users that their calls are forwarded.
Activating Call Forwarding While On a Call
A keyset user can activate or deactivate Call Forwarding while on a call if the phone has a Call For-
ward Programmable Function Key programmed (15-07-01 or SC: 851 16). Activating Call For-
warding while on a call works only for Call Forward to Station key (Code: 16). Other Call Forward
keys (Code: 10-15, 17) do not work while on a call. This option cannot be enabled while the user is
hearing a confirmation or warning tone.
With older software, keyset user could only enable Call Forwarding when the phone was idle or
when dial tone was heard.
This option is not available for single line telephones.
Aspire S Aspire M/L/XL
• Available.
• Activating Call Forwarding while on a call available
with 2.63+ software.
• Available.
• Activating Call Forwarding while on a call available
with 2.63+ software.