Filter
Top Products
Direct Inward System Access (DISA)
300 ◆ Features Aspire Software Manual
➻ 25-06-01 : VRS/DISA One-Digit Code Attendant Setup
Set up single digit dialing through the VRS. This gives VRS callers single key access to exten-
sions, the company operator, Department Calling Groups and Voice Mail. For each VRS mes-
sage set to answer outside calls (see Program 25-04 and 25-05), you specify:
● The digit the VRS caller dials (0-9, *, #). (Keep in mind that if you assign destinations to
digits, outside callers will not be able to dial system extensions.
● The destination reached (eight digits max.) when the caller dials the specified digit.
The destination can be an extension, a Department Calling pilot number or the Voice Mail
master number. A one-digit code can be assigned for each Automated Attendant message.
➻ 25-07-01 : System Timers for VRS/DISA - DISA Dial Tone Time
After answering the DISA trunk, the system waits this interval (0-64800 seconds) for the
caller to dial the first digit of the password. If the caller fails to dial within this interval, the
system drops the call.
➻ 25-07-02 : System Timers for VRS/DISA - VRS/DISA No Answer Time
A DISA caller can ring an extension for this interval (0-64800 seconds) before the system sets
the call as a Ring No Answer. After this interval expires, the call follows the programmed
Ring No Answer routing (see Program 25-04 below).
➻ 25-07-07 : System Timers for VRS/DISA - DISA/Tandem Trunking Long Conversation
Warning Tone Time
Determine the length of time a DISA caller or any trunk-to-trunk (such as Tandem Trunking)
conversation can talk before the Long Conversation tone is heard (0-64800 seconds).
➻ 25-07-08 : System Timers for VRS/DISA - DISA/Tandem Trunking Long Conversation
Disconnect
This timer determines how long the system will wait before disconnecting a a DISA or any
trunk-to-trunk (such as Tandem Trunking) call after the Long Conversation tone is heard (0-
64800 seconds).
➻ 25-07-09 : System Timers for VRS/DISA - DISA Internal Paging Time
This is the maximum length of an Internal Page placed by a DISA caller. If the Page contin-
ues longer than this interval (0-64800 seconds), the system terminates the DISA call.
➻ 25-07-10 : System Timers for VRS/DISA - DISA External Paging Time
This is the maximum length of an External Page placed by a DISA caller. If the Page contin-
ues longer than this interval (0-64800 seconds), the system terminates the DISA call.
➻ 25-07-13 : System Timers for VRS/DISA - VRS/DISA Busy Tone Interval
If a DISA caller dials a busy extension (and Program 25-04 = 0), the system plays busy tone
for this interval before disconnecting.
➻ 25-08-01 : DISA User ID Setup
For each DISA user, set the 6-digit password.
➻ 25-09-01 : Class of Service for DISA Users
Assign a DISA Class of Service for each user. The DISA Class of Service cannot be 0. You
cannot use the 20-xx-xx and 42-xx-xx programs to assign Class of Service to DISA trunks (15
users, with one password and DISA Class of Service (1-15) for each user).
➻ 25-10-01 : Trunk Group Routing for DISA
Use this program to assign the Trunk Group Route chosen when a user places a DISA call into
the system and dials 9. Set Trunk Group Routing in Program 14-06. If the system has ARS,
dialing 9 accesses ARS. The route chosen is based on the DISA Class of Service, which is
determined by the password the caller dials.
➪ Aspire S Trunk Group Routes: 1-8
➪ Aspire Trunk Group Routes: 1-100