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Direct Inward System Access (DISA)
Aspire Software Manual Features ◆ 295
With software 4.0E+, users can be provided with the option to use a Continue or Disconnect service
code. The Continue service code will extend the conversation a programmed length of time. If the
user enters the Disconnect service code, the call will be disconnected immediately.
Example:
The following example indicates how a call will be handled with the system programmed as follows:
● Program 14-01-25: 1
● Program 20-28-01: #
● Program 20-28-02: No setting
● Program 20-28-03: 180
● Program 24-02-07: 600 (Only used with Tandem Trunking)
● Program 24-02-10: 30 (Only used with Tandem Trunking)
● Program 25-07-07: 600 (Only used with DISA)
● Program 25-07-08: 30 (Only used with DISA)
1. An external call connects to an external number (either by transferring with Tandem Trunking
or by DISA caller).
2. After 10 minutes (Tandem Trunking = Program 24-02-07 or DISA = Program 25-07-07), a
warning tone is heard and the user dials "#" (Program 20-28-01) to extend the conversation.
3. After 3 minutes (Program 20-28-03), the warning tone is heard again. After 30 seconds (Tan-
dem Trunking = Program 24-02-10 or DISA = Program 25-07-08), the call is disconnected.
Remote Feature Setup with DTMF
An option may be available which can be used to remotely set various Aspire func-
tions for the specified extension by dialing the extension number and service code
using a DISA line. This option is available for keysets, single line telephones, and
IP telephones.
When the outside caller, using an analog or ISDN trunk, places a call to a DISA
line and dials the service code for this function, the system will respond with a
fixed message prompting the entry of the extension number ("Please dial the exten-
sion number."). After the outside caller dials the desired extension number, the sys-
tem will respond with another fixed message ("Please enter the required Service
Code."), then the outside caller dials the required service code to set/cancel the
function.