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Department Calling
Aspire Software Manual Features ◆ 269
Programming
➻
11-07-01 : Department Group Pilot Numbers
Assign pilot numbers to the Extension (Department) Groups you set up in Program 16-02.
➻ 11-11-25 : Service Code Setup (for Setup/Entry Operation) - Automatic Transfer Setup
for Each Department Group
Use this option to set the service code (default=102) to activate immediate automatic transfer
for ICM and transferred calls to Department Groups.
➻ 11-11-26 : Service Code Setup (for Setup/Entry Operation) - Automatic Transfer Cancel-
lation for Each Department Group
Use this option to set the service code (default=103) to deactivate immediate automatic trans-
fer for ICM and transferred calls to Department Groups.
➻ 11-11-27 : Service Code Setup (for Setup/Entry Operation) - Destination of Automatic
Transfer for Each Department Group
Use this option to set the service code (default=104) for setting the destination for immediate
automatic transfer for ICM and transferred calls to Department Groups.
➻ 11-11-28 : Service Code Setup (for Setup/Entry Operation) - Delayed Transfer for Each
Department Group
Use this option to set the service code (default=105) for setting the delayed transfer destina-
tion Department Group.
➻ 11-11-29 : Service Code Setup (for Setup/Entry Operation) - Delayed Transfer Cancella-
tion for Each Department Group
Use this option to set the service code (default=106) for cancelling the delayed transfer desti-
nation Department Group.
➻ 11-12-09 : Service Code Setup (for Service Access) - Changed to STG All Ring
Use this option to set the service code for ringing all members of a Department Group.
➻ 11-16-10 : Single Digit Service Code Setup
Assign the Single Digit (post-dialing) Service Code for All Member Ring.
➻ 15-07-01 : Programming Function Keys
Assign a Department Calling key (46) so extension users can install or remove themselves
from the Department Calling Group. Additional keys can also be assigned for Department
Group features Automatic Transfer (56), immediate calling destination (58), delayed calling
destination (59), and DND destination (60).
➻ 16-01-01 : Department Group Basic Data Setup - Department Name
Assign a name to the Extension (Department) Groups you set up in Program 16-02.
➻ 16-01-02 : Department Group Basic Data Setup - Department Calling Cycle
Set the routing cycle for calls into a department (i.e., when a user dials the department pilot
number). The system can ring the highest priority extension available (Priority Routing, 0) or
cycle in circular order to a new idle extension for each new call (Circular Routing, 1).
➻ 16-01-03 : Department Group Basic Data Setup - Department Routing When Busy
Set how the system routes an Intercom call to a busy Department Group member. The caller
can hear busy tone (0) or overflow to the first available Department Group member (1). This
option is for Intercom calls to an extension, not a pilot number.
➻ 16-01-04 : Department Group Basic Data Setup - Hunting Mode
Set if an unanswered call should hunt once stopping at the last member tried (0) or continually
hunt through the idle members (1).