NEC 5 Wok User Manual


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Hotline
Aspire Software Manual Features 357
Hotline
Description
Hotline gives a keyset user one-button calling and Transfer to another extension (the Hotline part-
ner). Hotline helps co-workers that work closely together. The Hotline partners can call or Trans-
fer calls to each other just by pressing a single key.
In addition, the Hotline key shows the status of the partner’s extension
Conditions
An extension user cannot use Hotline to pick up a call ringing their partner’s extension.
Default Setting
Disabled.
Programming
15-07-01 : Programmable Function Keys
Assign a function key for Hotline (code 01 + partner’s extension number).
15-02-22 : Multi-Line Telephone Basic Data Setup, Multiple Incoming From Intercom
and Trunk
When this option is set to ‘0’ (disabled), incoming calls to an extension will indicate on any
Hotline keys for that extension as solid (busy). When this option is set to ‘1’ (enabled), lamp-
ing is determined by the setting of Program 22-01-01 Incoming Call Priority. If set to trunk
priority (1), the Hotline key will lamp solid when a trunk call rings in. If set to intercom prior-
ity (0), the Hotline key will not lamp for incoming trunk calls, but will lamp solid for intercom
calls.
Aspire S Aspire M/L/XL
Available - 512 Internal Hotline extensions.
DSS Lamping (Program 30-05-01) applied to keysets
with 4.0E+ for DSS and Hotline keys.
Available - 512 Internal Hotline extensions.
DSS Lamping (Program 30-05-01) applied to keysets
with 4.0E+ for DSS and Hotline keys.
When the key is . . . The extension is . . .
Off Idle
On Busy or ringing
Fast Flash DND - All calls (option 3) or
Intercom calls (option 2)
Double Wink On ACD Agent logged onto the
group
Wink Off ACD Agent logged off