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Direct Inward System Access (DISA)
302 ◆ Features Aspire Software Manual
➻ 25-07-07 : System Timers for VRS/DISA - DISA Long Conversation Warning Tone Time
Determine the length of time a DISA caller can talk before the Long Conversation tone is
heard (0-64800 seconds). If Program 25-07-08 is set to "0", the call is disconnected once the
timer expires. This timer is set again when the external digit timer expires.
Note: If this option is set to "0", the settings in Program 24-02-07 and 24-07-10 are followed -
not 25-07-07 and 25-07-08.
➻ 25-07-08 : System Timers for VRS/DISA - DISA Long Conversation Disconnect Timer
This timer determines how long the system will wait (0 - 64800 seconds) before disconnecting
a DISA call after the Long Conversation tone is heard. This program has no affect if Program
25-07-07 is set to "0".
➻ 80-01-35 : Service Tone Setup - 1 Second Signal Tone
If required, adjust the warning tone heard by the user when Program 24-02-07 or 25-07-07 expires.
Related Features
Automatic Route Selection
In a system with ARS enabled:
When a DISA caller dials 9 for an outside call (if allowed), the system routes the call via ARS.
In a system with ARS disabled:
When a DISA caller dials 9 for an outside call (if allowed), the system uses the routes pro-
grammed for Trunk Group Routing.
Central Office Calls, Answering
When a call is transferred because of Call Forwarding No Answer, Call Forwarding Busy, or
DND, the Reason for Transfer option can display to the transferred extension why the call is
ringing to their phone.
Direct Inward Dialing (DID) / Direct Inward Line (DIL) / Voice Response System (VRS)
These features also allow outside callers to directly access system extensions.
Long Conversation Cutoff
Long conversation cutoff is controlled separately for DISA and tie lines.
Tandem Trunking (Unsupervised Conferece)
Tandem Trunking also used the Continue/Disconnect codes DISA uses.
Transfer
Transferred calls on DISA, DID, DIL, ISDN trunks, or from the VRS can display the reason a
call is being transferred (Call Forward, Busy, No Answer, or DND).
Voice Response System (VRS)
Department Calling with Overflow Message requires a DSP daughter board for VRS.