NEC 5 Wok User Manual


  Open as PDF
of 1614
 
Hold
354 Features Aspire Software Manual
24-01-02 : System Options for Hold - Hold Recall Callback Time
Set the Hold Recall Callback Time (0-64800 seconds). A trunk recalling from Hold rings an
extension for this interval.
24-01-03 : System Options for Hold - Exclusive Hold Recall Time
Set the Exclusive Hold Recall Time (0-64800 seconds). A call on Exclusive Hold recalls the
extension that placed it on Hold after this interval.
24-01-04 : System Options for Hold - Exclusive Hold Recall Callback Time
Set the Hold Recall Time (0-64800 seconds). A trunk recalling from Hold rings an extension
for this interval. If still unanswered, the call changes to System Hold.
24-01-05 : System Options for Hold - Forced Release of Held Calls Interval
Set the Forced Release of Held Calls interval (0-64800 seconds). If enabled in Program 14-
01-16, the system disconnects a call if on Hold longer than this interval.
Related Features
Music on Hold
Callers on Hold hear Music on Hold, if programmed.
Programmable Function Keys
An extension can have function keys for System Hold and Exclusive Hold.
Single Line Telephones
Analog single line telephones can only use Exclusive Hold and Group Hold. The 2-button
telephones can use System Hold as well.
Operation
System Hold
To place an outside call on System Hold (Keyset and 2-Button Telephone Only):
1. Press HOLD.
A line/loop/CALL key ashes slowly while on Hold; ashes fast when recalling.
To pick up an outside call on System Hold:
Keyset/2-Button Telephones
1. Press ashing line/loop/CALL key.
OR
1. If you know the specic line number, dial 172 + Line number (001-200).