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Voice Over
Aspire Software Manual Features ◆ 623
Voice Over
Description
Voice Over lets a user interrupt a keyset extension user busy on another call. With Voice Over, the
busy keyset extension user hears an alert tone followed by the voice of the interrupting party. The
keyset extension user can respond to the interrupting party without being heard by the original
caller. If desired, the keyset extension user can easily switch between their original caller and the
interrupting co-worker. The original caller and the interrupting party can never hear each other’s
conversation.
Voice Over could help a lawyer, for example, waiting for an urgent call. While on a call with
another client, the lawyer’s paralegal could announce the urgent call as soon as it comes in. The
lawyer could then give the paralegal instructions how to handle the situation - all without the origi-
nal client hearing the conversation.
Either a keyset or 500/2500 set user can initiate a Voice Over, but only a keyset user can receive a
Voice Over.
To enable Voice Over, a keyset should have a function key programmed for Voice Over. In addition
to one- touch Voice Over operation, the key shows the Voice Over status as follows:
Conditions
(A.) While active, Voice Over uses a Conference circuit on a NTCPU. Refer to the Conference fea-
ture for Conference circuit programming.
(B.) Voice Over can interrupt a trunk call only if the trunk has been set up for at least six seconds.
Default Setting
Disabled.
Aspire S Aspire M/L/XL
• Available. • Available.
- Important -
Do not use Voice Over to a user on speakerphone as the
conversation may be heard by the outside party.
When the key is . . . You are . . .
Off Not using Voice Over
Flashing Listening to the interrupting party
On Responding to the interrupting
party