Filter
Top Products
Line Preference
Aspire Software Manual Features ◆ 383
Line Preference
Description
Line Preference determines how a keyset user places and answers calls. There are two types of
Line Preference: Incoming Line Preference and Outgoing Line Preference.
Incoming Line Preference
Incoming Line Preference establishes how a keyset user answers calls. When a call rings the keyset,
lifting the handset answers either the ringing call (for Ringing Line Preference) or seizes an idle
line (for Idle Line Preference). The idle line can provide either Intercom or trunk dial tone (see
Outgoing Line Preference below). Ringing Line Preference helps users whose primary function is
to answer calls (such as a receptionist). Idle Line Preference is an aid to users whose primary func-
tion is to place calls (such as a telemarketer).
Outgoing Line Preference
Outgoing Line Preference sets how a keyset user places calls. If a keyset has Outgoing Intercom
Line Preference, the user hears Intercom dial tone when they lift the handset. If a keyset has Out-
going Trunk Line Preference, the user hears trunk dial tone when they lift the handset. Outgoing
Line Preference also determines what happens at extensions with Idle Line Preference. The user
hears either trunk (“dial 9”) or Intercom dial tone.
Auto-Answer of Non-Ringing Lines
With Auto-Answer of Non-Ringing Lines, an extension user can automatically answer trunk calls
that ring other extensions (not their own). This would help a user that has to answer calls for co-
workers that are away from their desks. When the user lifts the handset, they automatically answer
the ringing calls based on Trunk Group Routing programming. The extension user’s own ringing
calls, however, always have priority over calls ringing other co-worker’s extensions.
Conditions
If a keyset extension has more than one call ringing its line keys, Ringing Line Preference answers
the calls on a first-in first-answered basis.
Default Setting
Enabled.
Programming
➻
14-05-01 : Trunk Groups
For Auto-Answer of Non-Ringing Lines, assign trunks to trunk groups. This is part of Trunk
Group Routing programming.
➪ Aspire S: Trunks 1-8
➪ Aspire: Trunks 1-100
➻ 14-06-01 : Trunk Group Routing
For Auto Answer of Non-Ringing Lines, program the Trunk Group Routing table. Auto
Answer uses this table to determine the answer sequence for ringing calls.
➪ Aspire S: Trunk Groups 1-8
➪ Aspire: Trunk Groups 1-100
Aspire S Aspire M/L/XL
• Available. • Available.