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Voice Response System (VRS)
634 ◆ Features Aspire Software Manual
➻ 15-07-01 : Programmable Function Keys
For one-button access to the Call Forwarding (device) setup code (*4 ), assign a Call Forward-
ing (Device) key (code 17). For the VRS Waiting Message feature, assign the VRS Incoming
Call Queuing Setup key (code 52 + ring group #) to manually enable the feature.
➻ 16-01-08: Department Group Basic Data Setup - Queuing for Extension Group Call
For VRS Waiting Message, setting this to “1” allows calls to a busy Department Group to
queue for the next available extension.
➻ 20-06-01 : Class of Service for Extensions
Assign a Class of Service (1-15) to extensions.
➻ 20-07-13 : Class of Service Options (Administrator Level) - VRS Record
In an extension’s Class of Service, enable (1) or disable (0) the extension’s ability to record,
erase and listen to VRS messages.
➻ 20-07-14 : Class of Service Options (Administrator Level) - VRS General Message Listen
In an extension’s Class of Service, enable (1) or disable (0) the extension’s ability to dial 4 or
Service Code 111 and listen to their General Message.
➻ 20-07-15 : Class of Service Options (Administrator Level) - VRS General Message
Record
In an extension’s Class of Service, enable (1) or disable (0) the extension’s ability to dial Ser-
vice Code 112 and record, listen to and erase the General Message.
➻ 20-11-15 : Class of Service Options (Hold/Transfer Service) - VRS Personal Greeting
In an extension’s Class of Service, enable (1) or disable (0) the extension’s ability to dial Service
Code *4 7 to record, listen to or erase a Personal Greeting. This option also affects Park and Page.
➻ 20-13-23 : Class of Service Options (Supplementary Service) - Display the Reason for
Transfer
Enable (1) or disable (0) an extension’s ability to display the reason (Call Forward, Busy, No
Answer or DND) a VRS, DID, DISA, or ISDN call is being transferred to their extension.
➻ 20-15-11: Ring Cycle Setup, VRS Waiting Message Incoming Call
Set the ring cycle callers hear when the VRS Waiting Message feature is used.
➻ 21-01-02 : System Options for Outgoing Calls - Intercom Interdigit Time
Automated Attendant callers must dial digits within this interval. If the caller doesn’t, they
hear busy tone and must hang up and dial again.
➻ 22-01-10: System Options for Incoming Calls, VRS Waiting Message Operation
Determine whether the VRS Waiting Message is automatically (0) or manually (1) set.
➻ 22-01-11: System Options for Incoming Calls, VRS Waiting Message Interval Time
For VRS Waiting Message, determine the number of seconds between the VRS messages (0-
64800).
➻ 22-02-01 : Incoming Call Trunk Setup
For each Night Service mode, enter 1 if trunk should be automatically answered by VRS
Automated Attendant.
➻ 22-04-01 : Incoming Extension Ring Group Assignment
Assign extensions to the Ring Group programmed in 25-03 and 25-04 that should receive the
rerouted calls.
➻ 22-14-01 : VRS Delayed Message for IRG, 1st Waiting Message Start Time
For each Ring Group, set how long the system waits before playing the first message (0-64800
seconds). This timer is also used for VRS Waiting Message.
➻ 22-14-02 : VRS Delayed Message for IRG, 1st Waiting Message Number
For each Ring Group, select the message number to be played as the first message
(0-49). This program is also used for VRS Waiting Message.
➻ 22-14-03 : VRS Delayed Message for IRG, 1st Waiting Message Sending Count
For each Ring Group, set the number of times the first message will be played (0-255). This
program is also used for VRS Waiting Message.