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588 ◆ Features Aspire Software Manual
transferred into a Conference call. This would allow, for example, an attendant to locate co-workers
and then transfer them into an existing telephone meeting. There is no need for the attendant to
locate all the parties at the same time and sequentially add them into the Conference.
This feature is not supported across a network or with S-Bus ports (this includes transferring an S-
Bus call into a conference or transferring a call into a conference which includes an S-Bus port).
Transfer to Trunk Ring Group Available
Depending on your software version, it is possible to transfer a DID or trunk call to the trunk’s
defined ring group (defined in Program 22-05-01 : Incoming Trunk Ring Group Assignment).
The trunk will then ring the defined extensions for the ring group.
This also allows the transferred call to ring over the External Paging (Program 31-05 : Universal
Night Answer/Ring Over Page) so that an employee can answer the call from any available phone.
To enable this feature, the system has a program option, Program 11-15-09 : Service Code Setup
Administrative (for Special Access) - Transfer to Trunk Ring Group Code. When a call is trans-
ferred using this service code, it's transferred to the ring group destination for that incoming trunk.
For example, trunk 2 is in Ring Group 4. When the call is transferred using this service code, the
trunk will ring all extensions programmed for Ring Group 4 or ring the External Paging Group for
Ring Group 4, depending on how the system is programmed.
Program 22-04-01 : Extension Ring Group Assignment and Program 22-05-01 : Incoming
Trunk Ring Group Assignment must be programmed to allow an extension access to the ring
groups. If the call is not answered, it can overflow to the destination defined in Program 22-08-01 :
DIL/IRG No Answer Destination.
This service code can also be used with the VRS. This provides the caller listening to the VRS mes-
sage with the ability to transfer their call and have it ring the external page. The code the caller
would dial is defined in Program 25-06-02 : VRS/DISA One-Digit Code Attendant Setup.
Transfer Key Can Place Call on Hold
Depending on your software version, while on a call, if the Transfer key (Pgm 15-07 or SC 851: 06)
is pressed, the call will be placed on hold. With older software, pressing the Transfer key will not
place an existing call on hold.
Step Transfer for Automatic Trunk-to-Trunk Transfer Feature Added
The Aspire enhances the Automatic Trunk-to-Trunk Transfer feature. If the destination to which a
trunk has been transferred receives no answer (following the timer set in Program 24-02-12), the
system can then automatically Step Transfer the call to a new destination. Up to 8 different destina-
tion numbers can be defined (Program 14-01-26).
Notes:
● With DID trunks, if the DID Transfer Destination (Program 22-11-04) is allowed, if the Auto-
matic Trunk-to-Trunk Transfer programming is defined, the DID trunks will follow the Step
Transfer.
● If the Step Transfer reaches the last defined destination for a call and there is still no answer,
the call will continue to ring the last number - it will not restart dialing the first destination.
Conditions
None
Default Setting
Enabled.