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12 ◆ Features Aspire Software Manual
157 Canceling Work Time from an
SLT
Automatic Call
Distribution (ACD
*17
158 Activating Rest Mode from an
SLT
Automatic Call
Distribution (ACD)
*13
159 Canceling Rest Mode from an
SLT
Automatic Call
Distribution (ACD)
*13
Hookflash + 160 ACD Recording for SLT Automatic Call
Distribution (ACD)
-
163 + 6-digit code + line +
phone number
Overriding Toll Restriction Toll Restriction -
166 Changing Toll Restriction for a
checked in room
Hotel/Motel (Toll
Restriction [Checked in])
-
167 Logging an agent into their ACD
Group
Automatic Call
Distribution (ACD
-
168 Logging an agent out of their
ACD Group
Automatic Call
Distribution (ACD
-
169 Supervisor assigning an agent
into another ACD Group or
changing an agent’s status
Automatic Call
Distribution (ACD
-
170 + ACD Group Changing your ACD Group
assignment
Automatic Call
Distribution (ACD)
-
172 + Line number (001-200) Answering a call on a specific
trunk
Central Office Calls,
Answering
Hold
175 Monitoring a room’s phone Hotel/Motel
(Room Monitor)
-
177 Changing the COS of another
extension. Must be allowed in
Program 20-13-28.
Class of Service -
178 + 0-9 Changing the language of a dis-
play phone.
Alphanumeric Display /
Maintenance
-
179 + 1 (set) or 0 (cancel) Changing the ability for a second
call with DID/DISA/DIL
Central Office Calls,
Answering
-
189 Transferring an Aspire Wireless
call when out of range
Aspire Wireless -
800 + extension # + enter name +
HOLD
Programming extension names Name Storing 55
Table 3: Service Codes by Number
Dial this Service Code. . .
1
When you are. . . For this feature. . .
Also see
Function
Key. . .
1
Except where indicated, dial Service Code from Intercom dial tone
(e.g., press idle CALL key first).