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Aspire Software Manual Features ◆ 613
➻ 16-01-08 : Department Group Basic Data Setup - Queuing for Department Group Call
To have Department Group calls queue when busy, set this entry to “1” for an extension or
voice mail group. For no queuing, enter “0”.
➻ 16-02-01 : Department Group Assignment for Extensions
Put all the Voice Mail extensions in a unique Department Group (do not use Department
Group 1). No other extensions should be in this group. This allows DILs to Voice Mail to ring
other Voice Mail extensions when the DIL’s assigned port is busy. Only one Voice Mail group
is allowed per system. Be sure to set up the Department Group in order. (For example, the first
extension should be order 1, the second order 2, etc.)
With the Aspire M, this entry should contain the IntraMail ports (as defined in 47-01-17). Set
the priority number for these ports from 1-8.
➻ 20-02-09 : System Options for Multi-Line Telephones - Disconnect Supervision
Enable (1) disconnect supervision for the system.
➻ 20-03-01 : System Options for Single Line Telephones - SLT Call Waiting Answer Mode
Enter 1 for this option to enable Conversation Record (Service Code 154) at ESL sets.
➻ 20-06-01 : Class of Service for Extensions
Assign a Class of Service (1-15) to the voice mail extensions. It is recommended to use COS 14 for
all time modes.
➻ 20-11-01 : Class of Service Options (Hold/Transfer Service) - Call Forward Immediate
20-11-02 : Class of Service Options (Hold/Transfer Service) - Call Forward When Busy
20-11-03 : Class of Service Options (Hold/Transfer Service) - Call Forwarding When
Unanswered
20-11-04 : Class of Service Options (Hold/Transfer Service) - Call Forwarding (Both
Ringing)
20-11-05 : Class of Service Options (Hold/Transfer Service) - Call Forwarding with
Follow Me
20-11-12 : Class of Service Options (Hold/Transfer Service) - Call Forwarding
Off-Premise
It is recommended that these options be set to off (0) for the voice mail COS.
➻ 20-13-01 : Class of Service Options (Supplementary Service) - Long Conversation Alarm
20-13-05 : Class of Service Options (Supplementary Service) - Intercom Off Hook Signaling
20-13-06 : Class of Service Options (Supplementary Service) - Automatic Off Hook Signaling
20-13-07 : Class of Service Options (Supplementary Service) - Message Waiting
20-13-16 : Class of Service Options (Supplementary Service) - Barge In, Receive
20-13-28 : Class of Service Options (Supplementary Service) - Allow Class of Service to
be Changed
20-13-35 : Class of Service Options (Supplementary Service) - Block Camp On
It is recommended that these options be set to off (0) for the voice mail COS.
➻ 20-13-13 : Class of Service Options (Supplementary Service) - Continued Dialing
Enable Continued Dialing (1) for all extensions that will dial Voice Mail features.
➻ 22-01-04 : System Options for Incoming Calls - DIL No Answer Recall Time
If setting up Delayed Voice Mail Overflow, enter a timer value greater than 0. Overflow will
occur after this interval (provided the other related programming is correct). If setting up
Immediate Voice Mail Overflow, enter 0.
➻ 24-02-02 : System Options for Transfer - MOH or Ringback on Transferred Calls
Use this option to enable (0) or disable (1) MOH on Transfer. If enabled (0), a transferred
caller hears Music on Hold while their call rings the destination extension. If disabled (1), a
transferred caller hears ringback while their call rings the destination extension. For this
option to work with voice mail, the transferred call must be an unscreened transfer.