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Direct Inward Line (DIL)
Aspire Software Manual Features ◆ 291
Related Features
Call Forwarding
Call Forwarding reroutes DILs.
Central Office Calls, Answering
When a call is transferred because of Call Forwarding No Answer, Call Forwarding Busy, or
DND, the Reason for Transfer option can display to the transferred extension why the call is
ringing to their phone.
Central Office Calls, Placing
You can place DILs in trunk groups to make outgoing DIL calls easier.
Department Calling
A DIL can have an Extension (Department) Group as its destination.
Do Not Disturb
If a DIL’s destination extension is in DND, an incoming call rings according to Ring Group
programming (22-08 then 22-05).
Group Call Pickup
A user can activate Group Call Pickup to intercept a DIL ringing another extension.
Name Storing
Program a name for a DIL. This makes it easier to identify the incoming call.
Off Hook Signaling
If a keyset’s first channel is busy, a DIL always signals the idle second channel if available. If
the second channel already has a call waiting, DIL waits in line for a channel to become free.
The outside caller hears ringback tone while this occurs.
Paging, External
DIL trunks will not ring external page speakers. Only trunks defined as “normal” in Program
22-02-01 will ring external page speakers.
Private Line
To simulate Private Line operation, create a unique Access Map for the DIL that allows full
access only for the destination. Give all other extensions only Hold access.
Programmable Function Keys
If an extension has a line key for a DIL, the call will ring the key. If not, the call rings an
available line appearance. For other extensions, the DIL indicates as busy.
Ring Groups
A DIL will ring its assigned extension without Ring Group programming. A DIL only rings its
assigned extension. It will not ring other extensions in a Ring Group.
Transfer
Transferred calls on DISA, DID, DIL, ISDN trunks, or from the VRS can display the reason a
call is being transferred (Call Forward, Busy, No Answer, or DND).