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Multiple Directory Numbers / Call Coverage
424 ◆ Features Aspire Software Manual
➻ 16-01-08 : Department Group Basic Data Setup - Queuing for Department Group Calls
In order to queue multiple calls to a busy virtual extension key, set this option to an entry of
"1" - "0" is used for no queueing.
➻ 16-01-10 : Department Group Basic Data Setup - Hunt Type
In order to queue multiple calls to a busy virtual extension key, set the type of hunting for the
Department Group. This entry should be either "1" or "3" in order for the virtual extension to
receive calls when busy.
➻ 16-02-01 : Department Group Assignment for Extensions
In order to queue multiple calls to a busy virtual extension key, add the virtual extensions to
the Department Group defined in 11-07-01.
➻ 20-04-01 : System Options for Virtual Extensions - Virtual Extension Key Operation Mode
With an entry of “0”, after placing a call on hold which is on a virtual extension key, once the call is
picked up, the call comes off the virtual extension key and appears on the line or loop key.
With an entry of “1”, after placing a call on hold which is on a virtual extension key, once the
call is picked up, the call will remain on the virtual extension key.
➻ 20-04-03 : System Options for Virtual Extensions - Call Coverage Delay Interval
Multiple Directory Number/Call Coverage Keys set for Delayed Ringing (see Program 15-11
above) ring the covering extension after this interval.
➻ 20-06-01 : Class of Service for Extensions
Assign a COS to each virtual extension (1-15). A virtual extension can have a different COS
from the real extension number of the phone.
➻ 20-07-10 : Class of Service Options (Administrator Level) - Programmable Function
Key Programming (Appearance Level)
Determine whether an extension’s Class of Service allows a user to set up a Call Coverage key
using service code 852 (Enable=1, Disable=0).
➻ 20-10-08 : Class of Service Options (Answer Service) - Auto Off-Hook Answer for Call
Coverage Keys
Determine whether an extension’s Call Coverage Key should be automatically answered when
the handset is lifted (0=disabled, 1=enabled). With multiple ringing calls, Programs 15-08,
15-10 and 23-04 determine which call is answered first.
➻ 20-13-27 : Class of Service Options (Supplementary Service) - Busy on Seizing Virtual
Extension
If set to ‘1’, you can call a busy extension which is talking on a virtual extension key. Program
20-13-06 (Call Waiting) must be set to “0” for this option to work.
➻ 21-01-15 : System Options for Outgoing Calls - Outgoing Disable on Incoming Line
Enable (1) or disable (0) the Outgoing Disable on Incoming Line feature.
➻ 21-01-16 : System Options for Outgoing Calls - Supervise Dial Detection Timer
With the Outgoing Disable on Incoming Line feature, if dial tone is not detected after the
extension answers an incoming line, the system determines the call is unable to complete and
releases the DTMF receiver (0-64800 Seconds).
➻ 21-01-17 : System Options for Outgoing Calls - Restriction Digit in Outgoing Disable on
Incoming Line
With the Outgoing Disable on Incoming Line feature, determine the number of digits (0-9) to
be dialed before the call should be disconnected.
➻ 21-02-01 : Trunk Group Routing for Extensions
Assign the routes set in Program 14-06 to extensions.
➪ Aspire S: Trunk Group Routing 1-8
➪ Aspire: Trunk Group Routing 1-100
➻ 21-04-01 : Toll Restriction Class
For each virtual extension, assign a Toll Restriction Class for reach Night Service mode. A
virtual extension can have a different Toll Restriction Class from the real extension number of
the phone.