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Conference
Aspire Software Manual Features ◆ 241
Transfer Call Into Conference
An extension with Barge In capability can Transfer a call into an existing Conference. This would
allow, for example, an attendant to locate co-workers and then Transfer them into an existing tele-
phone meeting. There is no need for the attendant to locate all the parties at the same time and
sequentially add them into the Conference.
Change CONF to a Transfer Key
An option is available which allows an extension’s CONF key to be programmed for Conference or
for Transfer. When set for Transfer, the user places a call on hold, dials the extension to which it
should be transferred, the presses the CONF key. The call is then transferred. When set for Confer-
ence, with an active call, the user presses the CONF key, places a second call, then presses the
CONF key twice. All the calls are then connected.
Conference Feature Enhanced
The Conference feature has been enhanced with the ability to:
● Allow a user in an active Conference call to add another party.
Older software would not allow a call to be added to an existing Conference unless the
call was put on hold or park and the Conference reestablished, then adding all parties into
the Conference at once.
● Break up a Conference call by pressing Hold.
With older software, using line keys, if you set up a 3-party (1 internal user and 2
trunks) Conference, if you placed the Conference on hold and pressed one of the line keys,
the conference would restart. You could not undo a Conference once it was set by simply
placing Hold.
● Drop a trunk or trunks from the Conference.
While in a Conference, with older software, you could not drop one of the parties.
Conditions
(A.) Each block assigned in Program 10-07 for Conversation Recording reduces the number of
blocks available for ADA Recording, ACD Agent Auto Call Recording, and ACD Supervisor
Monitor.
(B.) An ADA module is required for speech recording.
(C.) Multiple Directory Number (virtual extension) keys do not support Conference Programmable
Function keys nor can they be used to add a call to a Conference.
Default Setting
Enabled.
Programming
➻
10-07-01 : Conversation Record Circuits
Determine if there are conference circuits available, that not all have been assigned as conver-
sation record circuits.
➻ 11-12-08 : Service Code Setup (for Service Access) - Barge In
If required, use this program to change the code users dial to Barge In to a Conference call.
This code is normally 810.
➻ 11-12-47 : Service Code Setup (for Service Access) - Call Waiting Answer / Split Answer
for SLT
If required, use this program to change the code users dial to Split while on a Conference call.
This code is normally 894.