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Headset Operation
350 ◆ Features Aspire Software Manual
Related Features
Caller ID
Caller ID should be disabled for the SLT when then Headset feature is to be used. Otherwise,
the phone will only beep twice with an incoming call. In addition, the phone will not receive
the Caller ID information when the Headset feature is used.
Handsfree Answerback/Forced Intercom Ringing
An extension with a headset can still receive voice-announced Intercom calls and respond
Handsfree.
i-Series Telephones
Headset operation is not available for i-Series telephones on the Aspire system.
Programmable Function Keys
A Headset Function key is required to answer or place a call in headset mode.
Ringdown Extension, Internal/External
If a SLT is set for the Ringdown feature, the headset mode is NOT available. But, if the Ring-
down call start time is equal to or more than the headset ringing start time, the Headset fea-
ture, and not the Ringdown feature, is available.
Single Line Telephones
Single line telephones can use the Headset feature with software 1.20+.
Operation
To enable the headset:
1. Plug in the headset into the headset jack on the back of the phone.
2. Program a Headset key (PGM 15-07 or SC 851: 05).
You hear a confirmation beep.
To use the headset:
The Headset key lights when you’re on a call. To disconnect, press the Headset key
again.
You can still use the handset for calls or respond to voice-announced Intercom calls
with the headset plugged in. The headset only activates when the Headset key is pressed.
● Answer a ringing call by pressing the Headset key.
OR
● Press the Headset key and then a line key to make a trunk call.
OR
● Press the Headset key to get Intercom dial tone
OR
● If on a call, press the Headset key to hang up.
Using the Headset with Automatic Answer for ACD Agents:
1. With the keyset in an idle state, press the Check key.
2. Press the Headset key (PGM 15-07 or SC 851: 05) twice.
3. Press the Clear key to return the display to idle.
The Headset key blinks when Automatic Headset is activated.
To cancel Automatic Headset, repeat these steps.