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E911 Compatibility
Aspire Software Manual Features ◆ 329
Conditions
If Program 21-01-10 is programmed with an entry other than “0”, a call will not have a talk path
unless the user dials at least the number of digits entered in this option when placing an out going
call. This means that an entry of 4 or higher in this program will cause a problem when dialing 911.
Since it is only a 3-digit number, the call will not have a talk path, preventing the emergency dis-
patcher from hearing the caller. It is recommended that this option be kept at its default setting of
“0” to prevent any problems with dialing 911.
Default Setting
Disabled.
Programming
➻
11-12-56 : Service Code Setup (for Service Access) - E911 Alarm Shut Off
Select the Service Code (normally 886) that an extension user can dial to shut off the E911
Alarm Ring.
➻ 14-05-01 : Trunk Groups
Assign the outbound trunks you want to use for E911 service to the same Trunk Group. Remove
any uninstalled trunks from the trunk group in order to prevent an unused trunk from being seized
to place a 911 call.
➪ Aspire S Trunk Groups: 1-8
➪ Aspire Trunk Groups: 1-100
➻ 14-06-01 : Trunk Group Routing
Set up an outbound routing table for trunk groups assigned in Program 14-05. This program
and Program 21-02 are the minimum required if E911 must seize a line to dial.
➪ Aspire S Trunk Group Routes: 1-8
➪ Aspire Trunk Group Routes: 1-100
➻ 20-06-01 : Class of Service for Extensions
Assign a Class of Service to an extension (1-15).
➻ 20-08-16 : Class of Service Options (Outgoing Call Service - Display E911 Dialed Exten-
sion Name and Number
In an extension’s Class of Service, enable (1) or disable (0) the extension’s ability to display the
name and number of the extension that activated E911 service. If disabled (0), the E911 Alarm (set
in 21-01-13 below) will never occur.
➻ 21-01-10 : System Options for Outgoing Calls - Dial Digits for Toll Restriction Path
If this is programmed with an entry other than “0”, a call will not have a talk path unless the
user dials at least the number of digits entered in this option when placing an out going call.
This means that an entry of 4 or higher in this program will cause a problem when dialing
911. Since it is only a 3-digit number, the call will not have a talk path, preventing the emer-
gency dispatcher from hearing the caller. It is recommended that this option be kept at its
default setting of “0” to prevent any problems with dialing 911.
➻ 21-01-12 : System Options for Outgoing Calls - Dial 911 Routing Without Trunk Access
If enabled (1), an extension user can dial 911 without first dialing a trunk access code or press-
ing a line key. If disabled (0), an extension user must dial a trunk access code (e.g., 9) or press
a line key before dialing 911. If enabled, dialing 9+911 will still dial out.
➻ 21-01-13 : System Options for Outgoing Calls - Alarm Ring Timer (E911)
Use this option to set the duration of the E911 Alarm Ring Time (0-64800 seconds). If set for
0, the E911 Alarm will not ring.