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26 ◆ Features Aspire Software Manual
Table 5: Function Key Codes by Features
To program a key, press CALL, dial 851 (for 2-digit codes) or 852 (for 3-digit codes), press the key and enter the
code (e.g., 48 for Voice Over).
For this feature... Use this key... When your are... Key Lamp Status
Also See
Srvc Code
Abbreviated Dialing Code: 27
Operation: Press key +
bin + Line or CALL
Dialing a stored Common
Abbreviated Dialing number
None #2 + bin
Code: 28
Operation: Press key +
bin + Line or CALL key
Dialing a stored Group
Abbreviated Dialing number
None # 4 + bin
Account Codes Code: 50
Operation: Press key +
Dial Account Code
Entering Account Codes None *
Automatic Call
Distribution (ACD)
Code: *10
Operation: Press key to
log in
Press key + 1 to log out or
0 to cancel
Basic Operation
Logging in or out of an ACD
Group
On red when
logged in
Off when logged
out
*5
Code: *11
Operation: Press key
Turning ACD Call Recording
on or off
On red when
recording
Off when not
recording
160
Code: *12
Operation: Press key
Emergency Call
Placing or receiving an Emer-
gency Call
On while calling
your supervisor or
after being answered
by your supervisor
Flashing fast at the
supervisor while
ringing
-
Code: *13
Operation: Press key
Rest Mode
Enabling/disabling Rest
Mode
On red when Rest
Mode enabled Off
when Rest Mode
disabled
-
Code: *14
Operation: Press key +
Press 1 (Yes) or 2 (No)
Out of Service
Taking an ACD Group out of
Service (for Group Supervi-
sors only), or Taking all ACD
Groups out of service (for
System Supervisors only)
On red when the
group is out of
service.
-
Code: *15
Operation: Call busy
ACD agent + Press key
Terminal Monitor
Monitoring an ACD Agent’s
conversation
On red while
monitoring
Off when not
monitoring
-