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Call Forwarding, Fixed
158 ◆ Features Aspire Software Manual
Call Forwarding, Fixed
Description
Fixed Call Forwarding is a type of forwarding that is permanently in force at an extension. Calls to
an extension with Fixed Call Forwarding enabled automatically reroute - without any user action.
Unlike normal Call Forwarding (which is turned on and off by extension users), Fixed Call For-
warding is set by the administrator in system programming. Fixed Call Forwarding complements
Voice Mail, for example. The administrator can program Fixed Call Forwarding to send a user’s
unanswered calls to their Voice Mail mailbox. Each individual user no longer has to manually set
this operation.
In system programming, the administrator can set the Fixed Call Forwarding destination and type
for each extension and virtual extension. The forwarding destination can be an on- or off-premise
extension or Voice Mail. The Fixed Call Forwarding types are:
● Fixed Call Forwarding with Both Ringing (Program 24-06 Option 1)
● Fixed Call Forwarding when Unanswered (Program 24-06 Option 2)
● Fixed Call Forwarding Immediate (Program 24-06 Option 3)
● Fixed Call Forwarding when Busy or Unanswered (Program 24-06 Option 4)
● Fixed Call Forwarding Off-Premise (Program 24-07)
Fixed Call Forwarding reroutes the following types of incoming calls:
● Ringing intercom calls from co-worker’s extensions
● Calls routed from the VRS or Voice Mail
● Direct Inward Lines
● DISA, DID and tie line calls to the forwarded extension
● Transferred calls
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