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Off Hook Signaling
448 ◆ Features Aspire Software Manual
Off Hook Signaling
Description
When a user calls an extension busy on a call, they can send an off hook signal through the handset
and through the telephone’s speaker indicating they are trying to get through. The signal is an off
hook ringing over the idle (second) line appearance. Off Hook Signaling helps important callers get
through, without waiting in line for the called extension to become free. The system provides the
following Off Hook Signaling options:
● Called Extension Block
The called extension’s Class of Service may block incoming Off Hook Signaling attempts.
This is beneficial to users that don’t want interruptions while on a call.
● Automatic Signaling
Calling a busy extension automatically initiates Off Hook Signaling. This option is useful to
receptionists, operators and others that must quickly process calls. This is set in the called
extension’s Class of Service.
● Manual Signaling
After reaching a busy extension, manual signaling gives the caller the choice of using Off
Hook Signaling or activating other features. Extension’s without automatic signaling have
manual signaling. The users can dial a service code or press a Programmable Function Key to
send Off Hook Signaling to the called phone.
● Selectable Off Hook Signaling Mode
The Off Hook Signal can be muted ringing, no off hook ringing or a beep in the handset -
based on the caller’s programming.
● Off Hook Ringing
Use this option to enable or disable an extension’s Off Hook Signaling for incoming calls. If
enabled, Off Hook Signaling occurs normally. If disabled, calls queue behind the extension’s
busy line appearance and the user gets no Off Hook Signaling indication. The second line
appearance stays idle. The caller hears ringback tone while their call waits. This is set in the
called extension’s Class of Service.
● DID Call Waiting
An extension can optionally have DID calls camp on with Off Hook/Call Wait signaling, with-
out Off Hook/Call Wait signaling or no signaling. This is set in the called extension’s Class of
Service.
● Block Manual Off Hook Signals
This Class of Service option enables/disables a busy extension’s ability to block off hook sig-
nals manually sent from a co-worker. If disabled (not blocked), callers can dial 7 at busy or
busy/ring to signal the extension. If enabled (blocked), nothing happens when the caller dials
7 to off hook signal.
● Block Camp On
If an extension has Block Camp On enabled, callers to the extension cannot dial 2 to Camp On
after hearing busy or busy/ring. If the extension has Block Camp On disabled, callers are not
prevented from dialing 2 to Camp on after hearing busy or busy/ring. This is set in the called
extension’s Class of Service.
Aspire S Aspire M/L/XL
• Available. • Available.