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Call Forwarding
Aspire Software Manual Features ◆ 155
Programming
➻
11-11-01 : Service Code Setup (for Service Access) - Call Forward, Immediate
11-11-02 : Service Code Setup (for Service Access) - Call Forward, Busy
11-11-03 : Service Code Setup (for Service Access) - Call Forward, No Answer
11-11-04 : Service Code Setup (for Service Access) - Call Forward, Busy/No Answer
11-11-05 : Service Code Setup (for Service Access) - Call Forward, Both Ring
11-11-06 : Service Code Setup (for Service Access) - Call Forward, Select Option
11-11-07 : Service Code Setup (for Service Access) - Call Forward, Follow-Me
Determine what service codes should be used for the different Call Forward options.
➻ 15-07-01 : Programming Function Keys
Assign a function key for Call Forwarding setup code (code 10 - 17).
➻ 20-06-01 : Class of Service for Extensions
Assign a Class Of Service (1-15) to an extension.
➻ 20-11-02 : Class of Service Options (Hold/Transfer Service) - Call Forwarding (When Busy)
In an extension’s Class of Service, enable (1) or disable (0) an extension’s ability to set Call
Forwarding when Busy.
➻ 20-11-03 : Class of Service Options (Hold/Transfer Service) - Call Forwarding (When
Unanswered)
In an extension’s Class of Service, enable (1) or disable (0) an extension’s ability to set Call
Forwarding when Unanswered.
➻ 20-11-04 : Class of Service Options (Hold/Transfer Service) - Call Forwarding (Both
Ringing)
In an extension’s Class of Service, enable (1) or disable (0) an extension’s ability to set Call
Forwarding with Both Ringing.
➻ 24-02-03 : System Options for Transfer - Delayed Call Forwarding Time
Set the Delayed Call Forwarding interval. For an unanswered call, Call Forwarding when
Unanswered occurs after this interval.
Related Features
Call Forwarding, Fixed
Fixed Call Forwarding is a permanent type of forwarding that automatically reroutes calls
under certain condition - without any user action. User entered Call Forwarding overrides
Fixed Call Forwarding.
Call Forwarding, Off-Premise
An extension user can forward their calls to an off-premise location.
Call Forwarding with Follow Me
While away from their desk, a user can redirect their calls to a co-worker’s extension.
Call Forwarding/Do Not Disturb Override
Override Call Forwarding or DND at another extension.
Central Office Calls, Answering
When a call is transferred because of Call Forwarding No Answer, Call Forwarding Busy, or
DND, the Reason for Transfer option can display to the transferred extension why the call is
ringing to their phone.
Department Calling
An extension user can forward their calls to a Department number.