Filter
Top Products
Charts and Illustrations
40 ◆ Features Aspire Software Manual
Code: *05 + 0
(Incoming), 1
(Outgoing) or 2
(Both ways) + 000
(All trunk groups
incoming or ARS
outgoing) or Trunk
group (001-100)
Operation: Press
key
Loop Keys,
Trunk Group Routing
Placing or answering a trunk
call
Flash red when
ringing,
On green when in
use,
Flash green when on
hold
-
Code: *06 + Net-
work number (1-50)
Operation: Press
key
Networking Accessing a networked trunk None -
Code: *10
Operation: Press
key to log in
Press key + 1 to log
out or 0 to cancel
Automatic Call
Distribution (ACD)
Basic Operation
Logging in or out of an ACD
Group
On red when logged
in Off when logged
out
*5
Code: *11
Operation: Press
key
Call Recording
Turning ACI Call Recording
on or off
On red while record-
ing, Off while not
recording
160
Code: *12
Operation: Press
key
Emergency Call
Placing or receiving an
Emergency Call
On while calling
your supervisor or
after being answered
by your supervisor
Flashing fast at the
supervisor while
ringing
-
Code: *13
Operation: Press
key
Rest Mode
Enabling/disabling Rest
Mode
On red when Rest
Mode enabled Off
when Rest Mode
disabled
-
Code: *14
Operation: Press
key + Press 1 (Yes)
or 2 (No)
Out of Service
Taking an ACD Group out of
service (for Group
Supervisors only), or Taking
all ACD Groups out of
service (for System
Supervisors only)
On red when a group
is out of service
-
Code: *15
Operation: Call
busy ACD agent +
Press key
Terminal Monitor
Monitoring an ACD Agent’s
conversation
On red while moni-
toring, Off when not
monitoring
-
Table 6: Function Key Codes by Number
To program a key, press CALL, dial 851 (for 2-digit codes) or 852 (for 3-digit codes), press the key and enter the
code (e.g., 48 for Voice Over).
Use this key... For this feature... When you are... Key Lamp Status
Also see
Srvc Code