Directed Call Pickup
Aspire Software Manual Features ◆ 313
Directed Call Pickup
Description
Directed Call Pickup permits an extension user to intercept a call ringing another extension. This
allows a user to conveniently answer a co-worker’s call from their own telephone. With Directed
Call Pickup, an extension user can pick up:
● Trunk calls (i.e., Ring Group calls)
● Direct Inward Lines
● Transferred trunk calls
● Transferred Intercom calls
● Ringing and voice-announced Intercom calls
Conditions
(A.) An extension can use Directed Call Pickup to intercept calls to which it is denied access in Pro-
grams 14-07 and 15-06.
Default Setting
Enabled.
Programming
➻
11-12-30 : Service Code Setup (for Service Access) - Specified Trunk Answer
If required, redefine the service code used to answer a specific trunk which is either ringing or
on hold (default: 172).
➻ 20-10-05 : Class of Service Options (Answer Service) - Directed Call Pickup for Own
Group
Enable (1) or disable (0) an extension’s ability to use Directed Call Pickup for calls ringing
their own group.
Aspire S Aspire M/L/XL
• Available. • Available.