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Tandem Trunking (Unsupervised Conference)
Aspire Software Manual Features ◆ 553
Operation
Method A - Tandem Trunking from Conference
To set up a Tandem/Multiple Trunk Conference Call:
1. Place or answer first trunk call.
2. Press CONF key.
3. Place or answer second trunk call.
When adding an answered call, the call must first be answered and placed on hold. A
call ringing in cannot be added.
4. With Multiple Trunk Conference, press CONF and place or answer a third trunk call.
When adding an answered call, the call must first be answered and placed on hold. A
call ringing in cannot be added.
5. To set up the tandem call, press CONF key twice.
This sets up a Conference between you and the outside parties.
6. Press HOLD and dial #8 and hang up.
OR
With Tandem Trunking (2 outside calls) Only: Press Transfer key (PGM 15-07 or SC 851:
06).
This sets up the conference between the outside parties and you drop out.
The line keys for the trunks blink green as long as the Unsupervised Conference continues.
To end the Tandem Call:
1. Press any of the flashing line keys.
The line keys light steadily (green). You can listen (i.e., monitor) to the call or rejoin
the conversation, based on the setting in Program 20-13-10.
Only trunk keys can be used for re-entering the call - trunk group keys and loop keys
will not work.
2. Press SPK or Hang up.
If Program 20-13-10 is set to “0”, the Conference ends and the line keys go out.
If Program 20-13-10 is set to “1”, to manually disconnect the Conference, Forced
Trunk Disconnect (i.e., Press the line key + *3) must be used by an extension other than
the originating extension.