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Call Forwarding, Fixed
Aspire Software Manual Features ◆ 159
Description (Cont’d)
Fixed Call Forwarding Chaining
Fixed Call Forward Chaining allows Fixed Call Forwards to loop from one extension to the next.
For example, you could have the chain 301 ☞ 302 ☞ 303 ☞ 304 set up for Fixed Call Forwarding
when Busy. If extension 301 is busy, calls to 301 route to 302. If 302 is also busy, the calls route to
303 and so on. Chaining allows you to set up very basic hunting between co-workers.
Keep the following in mind when setting up Fixed Call Forwarding Chaining:
● If Fixed Call Forwarding Chaining forms a complete Call Forwarding loop (i.e., 301 ☞ 302
☞ 303 ☞ 301), the system rings the last extension in the chain (303). It does not complete the
loop.
● If Fixed Call Forwarding Chaining finds an extension with user-implemented Call Forwarding
in the middle of a chain, it rings that extension. It does not continue routing to the other exten-
sions in the chain.
● If one of the extensions in a Fixed Call Forwarding chain has its fixed option set for Both
Ringing (1), the system rings that extension. It does not continue routing to the other exten-
sions in the chain.
● The receiving extension’s display shows:
Conditions
(A.) Call Forwarding an extension in a Department Group will prevent that extension from receiv-
ing Department Pilot Calls.
(B.) Multiple Directory and Call Coverage Key calls follow Call Forwarding of the Multiple direc-
tory/Call Coverage key.
(C.) Ring Group calls do not follow Call Forward to voice mail.
Default Setting
Disabled.
STA AAA
AAA is the extension that initially placed the call.
TRANSFER<< STA BBB
BBB is the first extension in the Fixed Call Forwarding chain.