NEC 5 Wok User Manual


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Hotline
358 Features Aspire Software Manual
20-02-03 : System Options for Multi-Line Telephones - BLF Control and
20-13-06 : Class of Service Options (Supplementary Service) - Automatic Off Hook Signaling
Programs 20-02-03 and 20-13-06 set the conditions under which a Hotline, Reverse Voice
Over or DSS Console key indicates that an extension is busy. With condition 1 in the follow-
ing chart, the BLF LED is on only when both extension line appearances are busy. In condi-
tions 2-4, the BLF LED is on when one line appearance is busy.
20-06-01 : Class of Service for Extensions
Assign a Class of Service to an extension (1-15).
22-01-01 : System Options for Incoming Calls, Incoming Call Priority
Use this option to determine if intercom calls or trunk calls have answer priority when both
are ringing simultaneously (0=intercom call priority, 1=trunk call priority). Refer to Program
15-02-22 for lamping conditions.
30-05-01 : DSS Console Lamp Table
If required, use this program to customize the system’s DSS Console ash rates. This table
also affects DSS/Hotline key lamping for keysets.
Related Features
Automatic Call Distribution (ACD)
The Hotline key blinks to indicate the ACD agent’s status.
Distinctive Ringing, Tones and Flash Patterns
Set up ash patterns for DSS and Hotline keys.
Direct Station Selection
Assign Hotline keys to the DSS and DLS consoles.
Do Not Disturb
Hotline does not override Do Not Disturb.
Handsfree Answerback/Forced Intercom Ringing
Hotline always follows the Handsfree Answerback/Forced Intercom Ringing mode set at the
called extension. The Hotline caller can override the setting, if desired.
Hotline, External
External Hotline will automatically dial a telephone number or Common Abbreviated Dialing
number when the handset is lifted.
Off Hook Signaling
If the partner’s extension is busy, Hotline does not automatically activate Off Hook Signaling.
One-Touch Keys
Assign Hotline keys for service codes.
Programmable Function Keys
A Hotline is a uniquely programmed function key.
Program 20-13-06 Program 20-02-03
BLF
1
Status
Busy
Status
11 0OffNo
21 1OnYes
30 0OnYes
40 1OnYes
1
BLF is on for extension receiving a voice announced Intercom call.