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Voice Response System (VRS)
636 ◆ Features Aspire Software Manual
➻ 25-04-01 : VRS/DISA Transfer Ring Group With No Answer/Busy
Set the destination that Automated Attendant (OPA) calls ring if the OPA caller dials an exten-
sion that doesn’t answer or is busy. This also sets the options for DISA calls. The system
allows Ring Groups, In-Skin/External Voice Mail, Centralized Voice Mail or Disconnect=0.
➪ Aspire S Ring Groups: 1-8, 102=In-Skin/External Voice Mail, 103=Centralized Voice Mail
➪ Aspire Ring Groups: 1-100, 102=In-Skin/External Voice Mail, 103=Centralized Voice Mail
➻ 25-05-01 : VRS/DISA Error Message Assignment
For each trunk that will be answered by the VRS, enter the VRS message (1-48) the outside
caller hears if they dial incorrectly after answer. If you enter 0, the call reroutes according to
Program 25-03 and Program 25-04. Make one entry for each Night Service mode.
➻ 25-06-01 : VRS/DISA One-Digit Code Attendant Setup - Next Attendant Message Number
Set up single digit dialing for Automated Attendant callers. For each VRS Message pro-
grammed to answer outside calls (see Program 25-02-01), specify the digit the Automated
Attendant caller dials (1-12, where 10=0, 11=* and 12=#). (Keep in mind that if you assign
destinations to digits 3 and 4, outside callers will not be able to dial system extensions.)
➻ 25-06-02 : VRS/DISA One-Digit Code Attendant Setup - Destination Number
Set up single digit dialing for Automated Attendant callers. For each VRS Message pro-
grammed to answer outside calls (see Program 25-02-01), specify the destination reached
(four digits maximum) when the caller dials the single digit code.
➻ 25-07-02 : System Timers for VRS/DISA - VRS/DISA No Answer Time
If an Automated Attendant caller dials an extension that doesn’t answer, the call will wait this
interval before rerouting to the Ring Group specified in Program 25-03 and 25-04. This set-
ting also affects unanswered DISA calls.
➻ 25-07-03: System Timers for VRS/DISA - Disconnect after VRS/DISA Re-Transfer to IRG
Set the timer for disconnecting a call after it is re-transferred to a ring group by VRS/DISA.
➻ 25-13-01 : System Option for DISA - VRS Password
Enter the password DISA callers must dial before the system will allow them to record, listen
to or erase VRS messages.
➻ 31-02-01 : Internal Paging Group Assignment - Internal Paging Group Number
When using Park and Page, assign extensions to Internal Paging Zones. An extension must be
assigned to a 2-digit zone in order to access any of the 2-digit zones.
➪ Aspire S Internal Page Zones: 0, 1-8
➪ Aspire Internal Page Zones: 0, 1-9, 00, 01-64
➻ 31-04-01 : External Paging Zone Group
When using Park and Page, assign each External Paging Zone to an External Paging Group (1-8)
used for accessing the zone.
➪ Aspire S External Paging Zone: 1-8
➪ Aspire External Paging Zone: 1-9
➻ 31-07-01 : Combined Paging Assignments
When using Park and Page, for each External Paging Zone, assign a corresponding Internal
Zone for Combined Paging.
➪ Aspire S External Paging Zone: 1-8, 0 for All Call
➪ Aspire External Paging Zone: 1-9, 0 for All Call
➻ 40-07-01 : Voice Prompt Language Assignment for VRS
Select the language to be used for the VRS (default=1, English). Although the system allows
this option to be changed in programming, the language will only change if the DSPDB has
the firmware which provides the newly selected language.
➻ 40-08-01 : Voice Prompt Language Assignment for Mailboxes
Select the language to be used for the mailboxes (default=1, English). Although the system
allows this option to be changed in programming, the language will only change if the
DSPDB has the firmware which provides the newly selected language.