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Direct Station Selection (DSS) Console
Aspire Software Manual Features ◆ 307
Programming
➻
10-03-01 : PCB Setup
The system automatically assigns the terminal type (10) for the port which has a DSS console
installed.
➻ 15-02-08 : Multi-Line Telephone Basic Setup, Automatic Handsfree
Set to ‘1’ in order for a DSS Console to have one-touch operation. If set to ‘0’, the user will
need to lift the handset before pressing a DSS key in order for the call to complete.
➻ 15-07-01 : Programmable Function Keys
Assign function keys to the DLS consoles. When programming a 24-Button DLS key, use the
extension number to which the DLS is installed and, regardless of the type of keyset con-
nected, start programming the DLS keys at key number 25 (Key 25=DLS key 1). Refer to
Program 30-03-01 to assign function keys to DSS consoles.
➻ 20-02-03 : System Options for Multi-Line Telephones - BLF Control and
20-13-06 : Class of Service Options (Supplementary Service) - Automatic Off Hook Signaling
These programs set the conditions under which a Hotline, Reverse Voice Over or DSS Con-
sole key indicates that an extension is busy. With condition 1 in the following chart, the BLF
LED is on only when both extension line appearances are busy. In conditions 2-4, the BLF
LED is on when one line appearance is busy.
➻ 20-06-01 : Class of Service for Extensions
Assign Class of Service (1-15) to extensions.
➻ 20-17-01 : Operator’s Extension - Operator’s Extension Number
Define the extension numbers which are to be used as operators.
➻ 20-17-02 : Operator’s Extension - Operator Console Mode
Determine if the operator’s keyset will act as a normal keyset (0) or if keys 13-24 will be used
for Personal Park of outside calls (1).
➻ 30-01-01 : DSS Console Operating Mode
Set the mode of the system’s DSS Consoles. The available options are Regular (Business)
Mode (0), Hotel Mode (1), ACD Monitor Mode (2), and Business/ACD Mode (3). Lamping
status for ACD agents and non-ACD agents require this option be set to “3” and requires soft-
ware 4.0E+ - otherwise, ACD agents and non-ACD agents do not both appear on the same
console type. For ACD agent’s lamping status, a DSS Console must be programmed as an
ACD console. For non-ACD agents, the console must be programmed as business console.
Options 2 and 3 are not available with the Aspire S.
➻ 30-02-01 : DSS Console Extension Assignment
Designate the DSS Console installations (i.e., the extensions that have DSS Consoles con-
nected to them).
Program 20-02-03 Program 20-13-06
BLF
1
Status
Busy
Status
11 0 OnYes
21 1 OnYes
30 0 OnYes
40 1 OffNo
1
BLF is on for extension receiving a voice announced Intercom call